Billing and payments
Find answers to your most common questions about invoices, charges, and payment methods.
By Alina and 1 other2 authors17 articles
How does the payment process work?Learn when and how Supliful charges you when a customer places an order.
How will Supliful charge me for orders?Learn how and when Supliful charges you for each customer order.
How much does Supliful cost?It's 100% free!
How do I make a profit with Supliful?Learn how Supliful's order and payment flow works so you can price your products for profit.
How to add a payment method?Learn how to add a new payment method to your Supliful billing settings.
What are Supliful credits?Learn more about Supliful credits, how to use them as a payment method, and how to top up your account.
How do Supliful credits and card payments work?Learn how Supliful uses your credits and credit card to pay for orders.
Why is my payment card getting declined?Learn the most common reasons for payment declines and how to fix them.
How to update billing information?Learn how to access and update billing details on membership and order invoices.
Can I change my store currency?Learn how currency settings work between your Shopify store and Supliful.
Is shipping included in the Supliful product price?Find out how shipping costs work and where to check current rates.
Is tax included in the product price?Understand how taxes work with Supliful's pricing and your store.
Are there customs fees for international orders?Learn what to expect when shipping orders outside the USA.
Are customs fees included in the shipping cost?Learn who is responsible for customs fees and how they work.
Are there any hidden or extra fees?Learn what you actually pay when selling with Supliful.
Where is my refunded money?Learn how Supliful's refund process works.
How to prevent fraud?Learn how to recognize common fraud types and take steps to protect your business.