Billing and payments
Find answers to your most common questions about invoices, charges, and payment methods.
By Alina and 1 other2 authors17 articles
- How does the payment process work?Learn when and how Supliful charges you when a customer places an order.
- How will Supliful charge me for orders?Learn how and when Supliful charges you for each customer order.
- How much does Supliful cost?Learn what's free and when you'll need a paid membership to start selling.
- How do I make a profit with Supliful?Learn how Supliful's order and payment flow works so you can price your products for profit.
- How to add a credit card as a payment method?Learn how to add a credit card as a payment method to your Supliful account.
- How to add Supliful credits as a payment method?Learn more about Supliful credits, how to use them, and how to top up your account.
- How do Supliful credits and card payments work?Learn how Supliful uses your credits and credit card to pay for orders.
- Why is my payment card getting declined?Learn the most common reasons for payment declines and how to fix them.
- How to update billing information?Learn how to access and update billing details on membership and order invoices.
- Can I change my store currency?Learn how currency settings work between your Shopify store and Supliful.
- Is shipping included in the Supliful product price?Find out how shipping costs work and where to check current rates.
- Is tax included in the product price?Understand how taxes work with Supliful's pricing and your store.
- Are there customs fees for international orders?Learn what to expect when shipping orders outside the USA.
- Are customs fees included in the shipping cost?Learn who is responsible for customs fees and how they work.
- Are there any hidden or extra fees?Learn what you actually pay when selling with Supliful.
- Where is my refunded money?Learn how Supliful's refund process works.
- How to prevent fraud?Learn how to recognize common fraud types and take steps to protect your business.