Please note that the Supliful warehouse address will be visible as a sender address on the order's shipping label instead of your business address. This is necessary for the following reasons:
Carrier Requirements: Carriers require the shipping address to match the actual shipping location. Using your business address would result in carriers not accepting the orders.
Logistics Efficiency: The warehouse address ensures accurate tracking, delivery, and handling of returns.
Explaining to Customers
If your customers ask why the shipping address is different from your business address, you can reassure them that despite the different address on the shipping label, the products are directly sourced and managed by your business. The warehouse address is purely for logistical purposes.
We understand this might raise questions, but it’s essential for smooth operations. If you have further concerns, please contact our support team at [email protected].