Please be aware that, starting January 1st, 2026, TikTok will only allow TikTok shipping. So if you have set up a Seller shipping, make sure to switch to TikTok shipping on time.
When using TikTok Shipping, you will buy the shipping labels directly from TikTok, and Supliful will only charge you for the products.
TikTok Shipping
When using TikTok shipping, you buy the shipping labels directly from TikTok, which are passed on to Supliful whenever an order arrives. When using the TikTok Shipping method, Supliful will not charge you additionally for the shipping and will only charge you the product costs.
It is important to note that when using TikTok Shipping, the end-customer delivery address will appear encrypted. That is done to protect the customer data. Please do not worry - TikTok will automatically generate the shipping label Supliful uses to deliver the order, even if the address appears encrypted on your end.
!NB! TikTok offers deliveries through USPS, UPS, and FedEx. However, Supliful delivers only through USPS. So, when you opt for TikTok Shipping, please ensure you only enable the USPS services. Otherwise, we will not be able to ship out your orders.
When choosing the TikTok Shipping option, you first need to set up the warehouse to make sure the shipping prices are calculated correctly.
Setting up a warehouse
In the TikTok Shop Seller Center, on the left sidebar, under the Orders section, select Shipping Settings.
Under “Fulfillment,” click Setup next to Warehouse Settings.
Enter the following address:
Warehouse Name: Name it “Supliful” (do not use any other name);
Contact Person: Add your name
Phone Number: Add your phone number
Address: 14701 W. 65th Way, Suite 5. Arvada, CO 80004.
Shipping regions: select “United States” (all states)
Save the changes.
Next, set up a Return Warehouse using the same address. Click Add Warehouse, check “Same as the saved warehouse address,” and save the changes.
More info about TikTok Shipping can be found here.
How to Set Up Free Shipping
!NB! You still need to go through all the steps above, even if you plan to offer free shipping all the time.
Under Marketing, go to the Promotions Page.
Click Create under “Shipping fee discount” and select the following options:
Promotion period: Indefinite
Shipping areas: All areas
Shipping fee discount type: Free shipping
Promotion criteria: None
Applies to: Entire shop
Click Agree & Publish.