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Why am I not receiving replies from Supliful?
Why am I not receiving replies from Supliful?

Sent multiple emails to support and received no reply?

Katie Park avatar
Written by Katie Park
Updated over a week ago

If you find yourself wondering why you haven't received a reply from Supliful, there could be several reasons behind it.

  1. Firstly, our replies may be ending up in your spam folder. Sometimes, email filters can mistakenly classify legitimate emails as spam, so we recommend checking your spam or junk folder regularly to ensure you don't miss any important messages from us.

  2. Another possibility is that you might be using the wrong email address to contact us. To ensure your message reaches us, please send your emails to [email protected]. Using any other email address may result in your message not being received or processed promptly.

  3. Additionally, it's worth checking your inbox settings to see if our emails are being blocked. Even if you've accidentally marked one of our emails as spam or if your inbox settings are blocking our email address, our replies will not reach your inbox at all, not even the spam folder.

To prevent this from happening, make sure to whitelist our email address and adjust your inbox settings accordingly. By ensuring that our emails are not being blocked or diverted, you can ensure that you receive timely responses to your inquiries and messages.

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