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TikTok fulfillment times and product restrictions
TikTok fulfillment times and product restrictions

What products can not be sold in TikTok store?

Katie Park avatar
Written by Katie Park
Updated over a week ago

In recent times, TikTok Shop has emerged as a promising platform for e-commerce, with countless sellers looking to expand their reach and customer base. At Supliful, we recognize the entrepreneurial spirit of our users and understand that many of you are actively selling our products on various platforms, including TikTok Shop. However, there are some vital points to consider before diving into the TikTok Shop experience.
1. Integration
We are not integrated with the TikTok Shop at the moment. So you will have to place all incoming orders using our Manual Feature feature instead.

2. Fulfillment Time

TikTok Shop operates on a fast-paced model, requiring orders to be fulfilled and shipped within just three business days. We want to be transparent about this requirement and acknowledge that, at present, our standard fulfillment time is 3-5 business days. This discrepancy means that fulfilling orders on TikTok Shop within their specified timeframe might pose a challenge.

We recommend evaluating your capacity to meet this requirement before you decide to offer Supliful products in your TikTok Shop. This will help you manage customer expectations effectively and ensure a seamless shopping experience.

3. Product Restrictions

TikTok Shop places strict restrictions on the sale of certain products related to body and mental wellness. It's important to be aware of these restrictions to avoid any issues with your TikTok Shop account.

The following categories of products are explicitly prohibited on TikTok Shop:

a. Weight Gain and Muscle Gain Products: TikTok Shop prohibits the sale of products that are typically used to pursue specific body aesthetics, such as gaining larger muscles or buttocks. This includes but is not limited to, items like steroids, testosterone boosters, muscle-building supplements, and protein powders that are promoted in connection with achieving a particular body image.

b. Weight Management and Fat Reduction Products: Products and supplements claiming to aid in weight management or fat reduction are strictly forbidden. This category encompasses items such as diet pills, appetite suppressants, products that claim to boost metabolism, fat burners, detox teas, and any product making explicit weight-loss claims.

It's crucial to ensure that the Supliful products you plan to offer on TikTok Shop comply with these guidelines. Violating TikTok Shop's policies can result in account suspension or other consequences.

In conclusion, while TikTok Shop presents exciting opportunities for e-commerce, it's essential to be aware of the platform's unique requirements and restrictions. We value our sellers' commitment to providing quality products and exceptional customer service, and we encourage you to make informed decisions when expanding your sales channels.
You can find more information here.


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