Supliful remains completely invisible to your customers and is not mentioned anywhere on the product, packaging or shipping label. The entire customer journey is under your brand. We do the heavy lifting for you behind the curtain.
How Does Supliful Manage Shipping and Shipping Labels, Including Sender Information?
Supliful simplifies the shipping process for your store orders by handling fulfillment, shipping, and label management. Below, we provide a detailed overview of how Supliful manages shipping and shipping labels, including policies on sender information.
Overview of Supliful's Shipping Process
Once your store order is synced with Supliful, the platform takes care of the entire fulfillment process. Supliful fulfills the order and ships it directly to your customer. This streamlined process ensures that you do not need to manage shipping logistics yourself.
Shipping Label Generation and Application
Supliful generates and applies all shipping labels for your orders. You do not need to provide shipping labels or worry about label creation. Domestic shipments are typically sent via USPS, while international shipments are handled by FedEx. This ensures reliable delivery to your customers.
Sender Information on Shipping Labels
The sender's name on all shipping labels is listed as "Shipping Department." Unfortunately, personal or company names, such as your brand name, cannot be used. This is because carriers require the sender information to match the actual sender, which is Supliful’s warehouse. This policy also ensures that Supliful’s name does not appear directly on the package, maintaining a neutral presentation.
Limitations and Reasons for These Policies
Supliful’s policies on shipping label management and sender information are designed to comply with carrier requirements and streamline the shipping process. While customization of sender information is not possible, these practices ensure efficient and reliable delivery of your products to customers. By managing shipping and label generation, Supliful allows you to focus on growing your business while ensuring a seamless experience for your customers.
