Users with the Supliful Pro annual or Enterprise membership can place Amazon FBA orders that will be shipped directly to Amazon facilities. Use this guide if you're placing an FBA order for the first time or need a refresher on the end-to-end process.
Place your order
To place an Amazon FBA order, go to the Orders page in your Supliful account, click the Order products button, select FBA order, and click Create Order:
By default, the United States will be preselected as the destination country, as Amazon FBA orders can only be sent to US-based Amazon facilities.
Select the product and enter the number of boxes you want to ship to the Amazon facility. Each product has a predefined box that can accommodate a certain number of units.
Only one product can be shipped in a single Amazon FBA order (i.e., Energy Strips or Ox Bile Complex)
Proceed to the order confirmation page and click Complete order to place your order.
After your order is created
Payment & stock verification
Once an order has been created, you will receive a confirmation email with the Amazon FBA order pre-payment invoice.
To proceed with the order fulfillment, the pre-payment invoice must be settled first.
Once we receive your payment, we’ll verify product availability and proceed with forwarding your order for fulfillment.
Shipping label setup and instructions
After the payment and product stock have been verified, you will receive a confirmation email with the necessary information to create an order in the Amazon Seller Center (box quantity and dimensions).
Important! When creating an order in the Amazon Seller Center, you must select either USPS or UPS and opt for the thermal transfer shipping labels.
Once you have obtained the shipping label file, go to the Orders page in your Supliful account, and under the FBA order menu, click the Add Shipping Label button:
In case you have multiple shipping labels, please merge all FBA and shipping label files into a single PDF file first, as only one file upload is allowed.
In the pop-up window, upload the shipping label PDF file, add the tracking number, and click Submit. If your file includes multiple labels, you can add any of the provided tracking codes.
What happens next
Our team will verify the shipping label before completing the order. Until then, you will see the following message on your order:
Once the shipping label has been verified, the order will be removed from hold and sent to fulfillment. As soon as it is shipped out to the Amazon facility, the order status will be updated to Completed.
Orders up to 500 units will be fulfilled within 5 business days after the shipping labels have been verified. Larger orders may require additional time.
Note: Once your labels are uploaded and the package is picked up, please read this article to understand how shipping responsibility transfers to you and how to handle any transit issues with the carrier.