Supliful Currently offers two types of shipping options:

Regular mail (USPS) – $5 per order and ships globally. Regular mail is quite unpredictable and lead times can vary from 1 week up to 4 weeks. Regular mail offers limited tracking capabilities.

Express shipping (FedEx) – $9 per order. Currently we are partnering with FedEx to provide express delivery for all our packages. The delivery can take from 3-5 business days.

Please make sure that you offer the same shipping options in your ecommerce store, since our platform identifies these two options. If a shipping option that is transferred from your store to Supliful platform is not recognized then we will ship the order with Regular mail. Please see instruction below on how to set it up once you linked Supliful app to your Shopify store.

Supliful partners with the most reliable carriers to bring you the best offers.


Setting up shipping methods on your Shopify store


Step 1: When you are in your store dashboard click on Settings in the bottom left corner.

 



Step 2: A new window will open then click on Shipping and Delivery.

 



Step 3: Under section Shippingyou need to click on Manage rates.

 



Step 4: You should see Supliful Fulfilment app as a shipping option. Click on Add rates to add the shipping options.

 



Step 5: First you will need to define and add Shipping zones. Supliful is shipping to the US, Europe, Australia and Canada. Add those countries/territories in the pop-up window. You can name the zone set-up as you wish.

 



Step 6: Once you have created a zone you will be able to add the specific shipping rates. Click on Add rate.

 



Step 7: First add Express shipping option. It needs to be written exactly like this so that we can recognize the option on our end. Choose “set up your own rates” option. Click Done.

 



Step 8: Finally, add the Regular mail option. Again, it needs to be written exactly like this so that we can recognize the option on our end. Choose “set up your own rates” option. Click Done.

Step 9: Require Shipping Address phone number. Go to 1. Settings, 2. Checkout

Step 10: Scroll down to Form Options. Click the Shipping address phone number radio button as required. 




And that’s it! Now you can fulfill your orders with Supliful!